How do we improve in the face of complexity? Atul Gawande has studied this question with a surgeon’s precision. He shares what he’s found to be the key: having a good coach to provide a more accurate picture of our reality, to instill positive habits of thinking, and to break our actions down and then help us build them back up again. “It’s not how good you are now; it’s how good you’re going to be that really matters,” Gawande says.
Sharing Strengths: Transforming Teams with Appreciative Inquiry
In the high-pressure world of engineering, technical excellence is often valued above all else. Numbers,...