How do we improve in the face of complexity? Atul Gawande has studied this question with a surgeon’s precision. He shares what he’s found to be the key: having a good coach to provide a more accurate picture of our reality, to instill positive habits of thinking, and to break our actions down and then help us build them back up again. “It’s not how good you are now; it’s how good you’re going to be that really matters,” Gawande says.
Client Uncertainties: Turning ‘I Don’t Know’ into Growth
The first time a client said, "I don't know" in a coaching session, I froze. Beyond the natural pressure of early...